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The Lexile & Quantile Hub
The Hub

Account & Membership FAQs

Welcome to our Account & Membership page! Managing your account on the Lexile & Quantile Hub is straightforward and can be done through the My Account page. This section below will explain how to create an account, update personal information, manage your password, close your account, and more. 

Account Management

Steps to create an account:

  1. Select the "Log In" button at the top of the page (or on any tool page).
  2. Choose the option that matches your role: Educator or Parent. If you are an educator, use your school or district-issued email address to qualify for free Premium access (available in partner states).
  3. Enter your Email Address, Password, and Confirm Password.
  4. Select your Country, State, and District (Educators only) from the drop-down lists.
  5. Click the "Create Account" button.

Note: You don’t need to register to access most of the Lexile & Quantile tools, but registration is required for additional usage and search limits within the same features.
Update your personal information by following these steps:

  1. Log in to your account.
  2. Select the “My Account” button in the main navigation.
  3. In the Edit Personal Data section, update your email address, name, state, or district.
  4. Once you've made your changes, select the “Save Account Updates” button to apply the updates.

Note: You must be logged in to make changes to your personal information.

To update your password:

  1. Select the “My Account” button in the main navigation.
  2. Select “Update Password”.
  3. Enter your Current Password, New Password, and Confirm New Password.
  4. Select the “Update Password” button to save your changes.

You will receive a confirmation email after updating your password.

Password Requirements:

  • One uppercase letter
  • One lowercase letter
  • One number
  • At least 8 characters
  • One special character

Note: You must be logged in to change your password. If you’ve forgotten your password, follow the steps highlighted below.

To reset your password:
  1. Select the "Log In" button at the top of the page (or on any tool page).
  2. In the pop-up, select the "Forgot Password?" link.
  3. Enter the email address associated with your account.
  4. Select the “Request Password Reset” button.
You will receive an email with a link to reset your password. Follow the instructions in the email to create a new password.

Password Requirements:
  • One uppercase letter
  • One lowercase letter
  • One number
  • At least 8 characters
  • One special character

Note: If you don’t see the email, check your spam or junk folder.
To manage your mailing list preferences:

  1. Log in to your account.
  2. Select the “My Account” button in the main navigation.
  3. Under the Mailing List section, you can update your preferences by selecting or deselecting the types of emails you wish to receive.
  4. Once you've made your changes, save your updates by selecting the “Save  Account Updates” button.

Note: You must be logged in to manage your mailing list preferences.

We hate to see you go! 

Please keep in mind once this request is made, everything associated with your account will be removed, including the account itself. We cannot undo this process. 

To close your Lexile & Quantile Hub account:

  1. Log in to your account.
  2. Select the “My Account” button in the main navigation.
  3. Go to the Manage Personal Data section.
  4. Select the “Add a Request” button.
  5. Choose the option to Delete all personal data if you wish to delete your account and all associated data.
  6. Submit your request.

This process can take 7-14 days, and you will receive a confirmation email once everything has been deleted.

Note: You must be logged in to manage your mailing list preferences

If you can’t find the answer you’re looking for, feel free to contact our support team for further assistance. 
We’re here to help!
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